Terms of Use
Last Updated: 31 March 2026
Privacy Commitment and Compliance
Union Registrars Limited ("Union Registrars," "we," or "us") is dedicated to safeguarding the privacy and security of your personal information. We recognize that maintaining the trust of our shareholders and clients is fundamental to our business. Accordingly, we are strictly committed to complying with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong). This policy outlines our practices regarding the collection, use, retention, and disclosure of your personal data, ensuring that it is handled with the utmost confidentiality and security at all times.
Collection, Use, and Disclosure of Information
To facilitate efficient share registration and related services, we collect necessary personal data when you utilize our online platforms or services. This information—which may include your name, contact details, identity document numbers, bank account information, and securities holding history—is used strictly for legitimate business purposes. These purposes include maintaining accurate registers of members, processing your instructions such as share transfers and dividend payments, verifying your identity to prevent fraud, and communicating corporate announcements.
We respect your privacy and do not sell your personal data to third parties for unsolicited marketing purposes. However, to fulfill our service obligations, it may be necessary to disclose your information to specific parties. These include the listed companies (Issuers) in which you hold securities, and trusted third-party service providers who assist our operations, such as printing houses, postage providers, and IT support teams. We may also be required to disclose information to regulatory bodies, law enforcement agencies, or the courts where compelled by law.
Cookies and Web Analytics
To improve the quality of our website and your user experience, Union Registrars employs "cookies," which are small text files stored on your device to recognize you during return visits and analyze web traffic patterns. While most web browsers accept cookies automatically, you have the option to modify your browser settings to decline them. Please be aware that disabling cookies may limit your ability to use certain features of our website, particularly those requiring secure login authentication. This policy applies solely to the Union Registrars website; any third-party sites linked from our platform are governed by their own respective privacy policies.
Cross-Border Data Transfer
Given the global nature of modern technology and cloud computing, there may be instances where your personal data is processed or stored in Hong Kong, for example, for data backup or system maintenance purposes. In such events, Union Registrars takes all reasonable steps to ensure that any data transferred is handled in accordance with applicable laws. We ensure that the recipient of the data applies security and privacy standards that are comparable to those required by the Personal Data (Privacy) Ordinance of Hong Kong, ensuring your data remains protected regardless of location.
Security Measures and User Responsibility
We employ appropriate technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, or corruption. Sensitive data transmitted via our website is protected using industry-standard encryption protocols. Furthermore, access to personal data within our organization is strictly restricted to authorized personnel who require the information to perform their specific duties. Security is a shared responsibility; therefore, you must ensure that your login credentials, including your username and password, are kept confidential. Union Registrars will never request your password via unsolicited phone calls or emails.
If you suspect your account security has been compromised, please contact us immediately.
Access to and Correction of Personal Data
Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold data about you, to access such data, and to require us to correct any information that is inaccurate. If you wish to exercise these rights, please submit a written request to our Compliance Officer at our registered office address. Please note that, in accordance with the Ordinance, Union Registrars reserves the right to charge a reasonable fee for the processing of any data access request.
Address: Union Registrars Limited
Suites 3301-04, 33/F., Two Chinachem Exchange Square,
338 King’s Road, North Point, Hong Kong
Telephone: (852) 2849 3399